2011 – a hope rather than a prediction

Usually about this time of the year the great and the good pass judgement on what will be this year’s shiny new things that we should all cut and paste into our client presentations and PR whoring look at me documentation. Yet again I have failed to do this but here’s a couple of greatContinueContinue reading “2011 – a hope rather than a prediction”

should we be less #fail smug?

The start of this year has brought us some memorable social media fails: Eurostar, #cashgordon and Nestle to name but a few. And how we relish kicking them when they’re down. Because: They don’t know how to do it. They don’t get it. They’re arrogant. They’re douches. We would NEVER do that. Etc. If youContinueContinue reading “should we be less #fail smug?”