Category Archives: learning

Key Takeaways: CMO role and Customer Focus

The Richmond Marketing Forum in London recently kicked off with a fabulous keynote featuring Naomi Walkland, CMO of Motorway, Jessica Myers, Chief Customer Officer of The Very Group and Rosie Hanley, Marketing Director at John Lewis. Having been surrround-sounded by political debates in the media where debate has been re-framed as shouty, aggressive, finger-pointing, talkingContinueContinue reading “Key Takeaways: CMO role and Customer Focus”

Going on a Birss-a-thon

I met Dave a couple of years ago when I had booked to go on the Spark.me conference on a  whim. It was in Montenegro. I didn’t know what to expect but it was great for a number of reasons. I came away inspired, enthused and excited. One of the stand-outs was the working sessionsContinueContinue reading “Going on a Birss-a-thon”